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Please read the following important terms and conditions before you buy anything on our website and check that they contain everything which you want and nothing that you are not willing to agree to.
Summary of some of your key rights:
By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 say that we must give you certain key information before a legally binding contract between you and us is made (see below). We will give you this information in a clear and understandable way. Some of this information is likely to be obvious from the context. Some of this information is also set out in this contract, such as information on our complaint handling policy.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that up to 14 days after receiving your goods, in most cases, you can change your mind and get a full refund.
The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product you’re entitled to the following:
—up to 30 days: if your goods are faulty, then you can get a refund;
—up to six months: if they can’t be repaired or replaced, then you’re entitled to a full refund, in most cases;
—up to six years: if the goods do not last a reasonable length of time, you may be entitled to some money back.
This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 03454 04 05 06.
The information in this summary box summarises some of your key rights. It is not intended to replace the contract below which you should read carefully.
This contract sets out:
• your legal rights and responsibilities;
• our legal rights and responsibilities; and
• certain key information required by law.
In this contract:
• ‘We’, ‘us’ or ‘our’ means Arleigh International Limited trading as Midland Chandlers; and
• ‘You’ or ‘your’ means the person using www.midlandchandlers.co.uk (the Site) to buy goods from us.
If you don’t understand any of this contract and want to talk to us about it, please contact us by:
• email firstname.lastname@example.org (Monday to Friday: 9 am to 5 pm); or
• telephone 02476 390111 (Monday to Friday: 9 am to 5 pm).
we will let you have a revised estimated date for delivery of the goods.
will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.
If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
please contact us as soon as possible
No one other than a party to this contract has any right to enforce any term of this contract.
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